Privacy policy

Terms of use

Name: Air Clim

Address: Avenue du Commerce 52, 1420 Braine-l’Alleud

Tel.: 02.387.55.17

Website: https: //airclim.be/

VAT NO.: BE0460.077.631

Information gathering

We collect information when you fill in the contact form and when you send us e-mails to the following address airclim@airclim.be. The information collected includes your name, e-mail address and telephone number. In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.

Use of information

Any information we collect from you may be used for :

Personalize your experience and meet your individual needs
Provide personalized advertising content
Improve our site
Improve customer service and support your needs
Contact you by e-mail
Administer a competition, promotion or survey

Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when we are required to do so by law. Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Protecting information

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

Shelf life

Data retention periods are kept to a strict minimum.

Your IP address: 12 months ;
Cookies: 13 months ;
Exchanges via the following e-mail address airclim@airclim.be is 24 months;
Data collected from contact form: 12 months.

For web users who submit a form on our site (where applicable), we store personal data. All users can view, modify or delete their personal information at any time. Site managers can also view and modify this information.

The rights you have over your data

You have rights concerning your personal data that we collect, such as opposition, deletion or access.

For any request concerning your personal data, please send us an e-mail or a letter, together with a copy of your identity card and your signature.